System Status

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Upcoming maintenance:

🚨 Important Service Announcement 🚨

 

We sincerely apologize for any inconvenience this may cause, but in order to deliver the best experience and maintain the highest level of service, we are conducting scheduled maintenance.

During this period, any new trials, new license purchases, or upgrades will be queued, and upon completion, these will be applied to your account.

Wilcom EmbroideryStudio Digitial Edition will be temporarily unavailable unless you follow the steps outlined below.

We understand the importance of uninterrupted service and we're doing our best to minimize the downtime.

Thank you for your patience and understanding as we work to enhance our system for your benefit.

 

When will this take place?

Sunday 29th / Monday 30th October (depending on where you are) for approximately 8 hours.

Outage Time

What does this mean for you?

  • You will be unable to open their software during this maintenance period
  • You will lose access to the software unless you follow the steps outlined below.

 

How can I use my software during this period?

  • Follow these steps BEFORE the maintenance commences
  • Open the software and click "Keep me signed in" if you are required to insert your email address and password
  • DISCONNECT your computer from the internet. You need to be 100% certain that your system cannot connect to the internet or it may stop you from using it.

 

Apologies once again and thank you for your understanding.

The Wilcom Team

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